Shipping & Returns
At Hope Equine, we stand behind every product we sell. Your horse deserves the best — and so do you.
Shipping
All Hope Botanicals orders are shipped via USPS Ground. Orders are processed within 1–3 business days and you will receive a tracking number via email once your order has shipped.
Please note: Due to varying state laws regarding hemp-derived products, we are unable to ship to all 50 states. Hope Botanicals complies with all federal and state regulations regarding the sale and shipment of hemp products. If your order cannot be shipped to your state, you will be notified promptly and your order will not be charged.
We recommend checking your local state laws regarding hemp products before placing an order.
Our Satisfaction Guarantee
We want you and your horse to love Hope Equine products. If for any reason you are not completely satisfied with your purchase, we offer a full 30-day money back guarantee.
Here's how it works:
- Contact us within 30 days of your purchase date at hopebotanicals@gmail.com
- Let us know what wasn't working for you
- We'll process your full refund — no hassle, no questions asked
Refunds are returned to your original payment method within 5–7 business days of your return being received and processed.
A Few Things to Note
- Returns must be initiated within 30 days of the original purchase date
Questions?
We're real people who love horses. If you have any questions about your order, shipping, or our guarantee, reach out to us anytime at hopebotanicals@gmail.com We're happy to help.
Hope Equine ships hemp-derived products in full compliance with the 2018 Farm Bill. All products contain less than 0.3% THC.